Project Tracking Dashboard. I designed and implemented this dashboard to provide client leadership a place to check in and showcase my team's progress on their project.
Presenting an API Design Initiative. I created this presentation to win teams over to an API-first design with a unified design standard.
API Design Standard. To provide a superior user experience for developers, I assembled and led an ad hoc team of 20 execs, managers, and engineers to develop and promote a standard for a unified API standard. This document resulted from those sessions.
Hypothetical PRD. I wrote this brief product requirements document to show my thoughts on specs. It is for hypothetical customization work for a hypothetical client's requirements for a hypothetical content management system.
Pitch for Product Improvements. I created this slide deck to walk the audience through problems in their web site and web application and how I would prioritize solutions.
Embed in 60 Seconds. (🎬) I created this video while at Zoomdata to show non-technical audiences how easily their tech teams could use our product.
Anatomy of a Good Ticket. In this quick blog post, I describe and give examples for what goes into a good user story or ticket for a modern software development team.
Metrics for Product Managers | LinkedIn | 2 Feb 2019. Learn key metrics to measure your success as a product manager. This crash course is part of Cole Mercer's product management training...
Applying Agile MoSCoW Prioritization | LinkedIn | 24 Dec 2018. In this course, Claudine Peet shows how to implement MoSCoW prioritization in agile project management.
Transitioning to Product Management | LinkedIn | 10 Nov 2018. In this course, product manager Cole Mercer shows you how... to jump into a product management role with a nontraditional background.
Loyola University Maryland, 1995-99, BA cum laude in history
Mount St. Mary's Seminary, 2004-2006, (incomplete) MA in theology & formation for priesthood